Wednesday, March 26, 2008

Supply and Value Chain Benchmark Programs and Studies Update

This is the latest revision of the supply chain and value chain benchmark report and studies list.

In this revision I have added Forrester Research to the list. Although their website highlights marketing, strategy, and information technology, a search in their research will reveal surveys and benchmark studies that are specific to value chain and supply chain operations. It does appear true that their recent studies in this area concentrate on CRM.


The surveys are links which are clickable and should open to their respective sites. I envision that future additions will add more benchmark reports, provide a short description for the surveys, and identify what part of the value chain / supply chain is included in the report.If you are aware of a benchmarking study or resource that should be included in this report please let me know.

Thursday, March 6, 2008

Supply Chain / Value Chain Models - Business Process Model Wars Update

In 1998, only two years after the publication of the first Supply Chain Operations Reference (SCOR) Model, the Voluntary InterIndustry Commerce Standards (VICS)Association released the Collaborative Planning, Forecasting, and Replenishment (CPFAR)Model.

While many business process models provide frameworks for describing supply chain (good or bad) the CPFR reference model provides a general "best practice" framework for the collaborative aspects of planning, forecasting and replenishment processes.


Process models are the "standards" or banners in the escalating battle for the hearts, minds, and dollars of analysts, technologists, consultants, business process engineers, program managers, and business leaders.

APQP - Advanced Product Quality Planning - Automotive Industry Action Group
CCOR - Customer Chain Operations Reference Model - Supply-Chain Council, Inc.
CPFR -Collaborative Planning, Forecasting, and Replenishment Model-Voluntary InterIndustry Commerce Standards Association
DCOR - Design Chain Operations Reference Model - Supply-Chain Council, Inc.
DFSS - Design for Six Sigma - (Multiple Models)
eTOM - Ehanced Telcom Operations Map - TM Forum
MSDF - Manufacturing System Design Framework - Lean Advancement Initiative
PCF - Process Classification Framework - APQC
SAP ES - SAP Enterprise Services Workplace
SCOR - Supply Chain Operations Reference Model - Supply-Chain Council, Inc.
SCMF - Supply Chain Management Framework - SCM-Institute
VRM - Value Reference Model - Value-Chain Group

Technical but related frameworks

FERA - Federated Enterprise Reference Architecture - CPDA
ITIL - Information Technology Infrastructure Library

Corrections, additions, and amplifications are welcome.